I’d also add that integrating your performance system with a tool like Aspect Performance can make a huge difference, especially for contact centres or large teams. It supports continuous feedback, targeted coaching, and real-time visibility into performance metrics, which helps managers take meaningful action. When aligned with your business goals, it can turn your performance strategy into something truly agile and data-driven. Definitely worth exploring alongside other tools to see what best fits your team's needs. You can read more on that here: calldesign.com.au/technology/workforce-solutions/performance/

When reviewing a Performance Management system for your company, the best practice is to align the system's capabilities with your organization's goals and culture. Look for tools that provide flexibility, scalability, and actionable insights. It's crucial to evaluate how well the system supports continuous feedback, goal setting, and employee development rather than just periodic reviews. A platform like Sajoki could enhance your approach by offering personality and soft skills assessments, giving you deeper insights into your team's potential. Integrating such tools with your performance system can help tailor development plans and align individual growth with company objectives. Always test the system with a pilot group before full implementation to gather feedback and ensure it meets your company's needs effectively.