Asst. Manager - Customer Service @ Delhi

Ascent Human Solutions Private Limited
  • New Delhi,
  • Delhi,
  • India
  • 5-10 years
  • 16 Jul 2022
  • Full time

Job Description

Manage team to perform tasks given to them
Addressing customer's concerns/ complaints properly
Handling daily customer orders/enquiries
Dividing daily customer order related tasks to team members
Punching order into the system and ensuring correct ISBN, Qty, Discount, ship-to address, and Customer Order Reference is recorded

  • Category:Publishing
  • Job Nature:Full time
  • Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
  • Salary Range:500000-600000
  • Employment Type:permanent
  • Job Role:Assistant Manager/Manager -(NonTechnical)

Education

  • UG Qualification: Any Graduate In Any Specialization
  • PG Qualification: Any Post Graduate
  • Doctorate/Ph.D: Doctorate Not Required

Desired Candidate Profile

PG/Graduate with 7-12 yrs of experience in customer service/operations.

Company Profile

MNC Publishing

  • Company Name: Ascent Human Solutions Private Limited
  • Job Contact Person: Hitesh Saluja

Job Keywords

  • Customer Service
  • Order Processing
  • Customer Enquiries
  • Customer relations

RELATED ARTICLES