National Service Manager/ General Manager - Service Support
Ascent Human Solutions Private Limited- Gurgaon,
- Haryana,
- India
- 20-28 years
- 15 Mar 2025
- Full time
Job Description
1-Define Service Policies, Processes, Service Standards & SOP
2-Service Revenues & Performance review of staff
3- Service Network Expansion / Approval
4-Service Manpower Restructuring & cost optimisation
5-Call Center Monitoring & other new initiatives.
6-ASC Appointment, Customer Care initiatives & Revenues through ASC
7-Customer complaints / Ecrm /Escalations
8-Taking up the Product Quality issues with Vendors/QA
- Category:Automobile / Auto Anciliary / Auto Components
- Job Nature:Full time
- Functional Area:Production, Manufacturing, Maintenance
- Salary Range:3000000-3600000
- Employment Type:permanent
- Job Role:Head/VP/GM-Production/Manufacturing/Maintenance
Education
- UG Qualification: B.Tech/B.E. In Electronics / Telecommunication
- PG Qualification: Post Graduate Not Required In None
- Doctorate/Ph.D: Doctorate Not Required
Desired Candidate Profile
Looking for National Service Manager for Gurgaon Location
Company Profile
Leading Search and Select Company
- Company Name: Ascent Human Solutions Private Limited
- Job Contact Person: Vidita Jain Gadi
Job Keywords
- National Service Manager
- General Manager – Customer Service
- Manager – Service Support
- Customer Service Support
- Customer Service
- Customer complaints Management
- Dealer Complaint Management
- Vendor Management
- Call Center Monitoring
- Quality Assurance
