Important Topics

National Service Manager/ General Manager - Service Support

Ascent Human Solutions Private Limited
  • Gurgaon,
  • Haryana,
  • India
  • 20-28 years
  • 15 Mar 2025
  • Full time
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Job Description

1-Define Service Policies, Processes, Service Standards & SOP
2-Service Revenues & Performance review of staff
3- Service Network Expansion / Approval
4-Service Manpower Restructuring & cost optimisation
5-Call Center Monitoring & other new initiatives.
6-ASC Appointment, Customer Care initiatives & Revenues through ASC
7-Customer complaints / Ecrm /Escalations
8-Taking up the Product Quality issues with Vendors/QA

  • Category:Automobile / Auto Anciliary / Auto Components
  • Job Nature:Full time
  • Functional Area:Production, Manufacturing, Maintenance
  • Salary Range:3000000-3600000
  • Employment Type:permanent
  • Job Role:Head/VP/GM-Production/Manufacturing/Maintenance

Education

  • UG Qualification: B.Tech/B.E. In Electronics / Telecommunication
  • PG Qualification: Post Graduate Not Required In None
  • Doctorate/Ph.D: Doctorate Not Required

Desired Candidate Profile

Looking for National Service Manager for Gurgaon Location

Company Profile

Leading Search and Select Company

  • Company Name: Ascent Human Solutions Private Limited
  • Job Contact Person: Vidita Jain Gadi

Job Keywords

  • National Service Manager
  • General Manager – Customer Service
  • Manager – Service Support
  • Customer Service Support
  • Customer Service
  • Customer complaints Management
  • Dealer Complaint Management
  • Vendor Management
  • Call Center Monitoring
  • Quality Assurance
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