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Operations Manager-PLS

Ascent Human Solutions Pvt. Ltd..
  • New Delhi
  • 6-9 years
  • 23 Apr 2023
  • Full time

Job Description

? Responsible for new PLS Operations and farming long term key customers by comprehending their requirements
? Develop trust relationships with portfolio of major clients to ensure they do not turn to competition
? Acquire a thorough understanding of key customer needs and requirements for retention and growth
? Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
? Serve as the link of communication between key customers and internal departments to facilitate client need fulfilment
? Ensure customer success through post-sales support, managing concerns and issues faced by customers
? Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
? You should be able to interpret data and sales figures to develop business and marketing strategy.
? Work closely with all stakeholders.
? Have in-depth product knowledge across operations, business development and BTL activities.
? Driving business through sales/business analytic, effectively leveraging the CRM data
? Propose company products to these customers, evaluate the best fits and pitch relevant product offerings
? Assisting regional teams with product presentations & ideate regional strategies for each product category from implementation to delivery.
? GTM Strategy for current products and Internal stakeholder management

  • Category:Publishing
  • Job Nature:Full time
  • Functional Area:Other
  • Salary Range:1500000-1600000
  • Employment Type:permanent
  • Job Role:Other


  • UG Qualification: Any Graduate In Any Specialization
  • PG Qualification: Post Graduate Not Required In None
  • Doctorate/Ph.D: Doctorate Not RequiredDoctorate Not Required In Test Doctorate Specialisation

Desired Candidate Profile

? 6-9 year experience in Operations. Proven experience as Operations Manager with core experience in Partner management.
? Experience in Business operations and providing solutions based on customer needs
? Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
? Natural relationship builder with integrity, reliability, and maturity.
? Capability to manage and influence senior stakeholders.
? Excellent listening, problem solving, negotiation, and presentation skills.
? Excellent time and project management skills.
? Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software.
? Demonstrated consultative selling skills and focus on Account profitability.
? Fluency in written and spoken English is essential.
? Able to undertake regular national travel, including nights away from home.

Company Profile

Ascent Human Solution (P) Limited is a 20 years old leading HR company in India offering end-to-end Human Resources Management Services and have been serving its clients include MNCs and Big Indian Corporate.

  • Company Name: Ascent Human Solutions Pvt. Ltd..
  • Company Website:
  • Job Contact Person: Anita
  • Job Contact Number: 8447755151
  • Email:

Job Keywords

  • Post-Sales Support
  • Marketing
  • Operations
  • Operations Manager
  • Business Development
  • BTL Activities
  • GTM Strategy



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