Important Topics

Customer support

Jobseeker
  • Lucknow,
  • Uttar Pradesh,
  • India
  • 0-0 years
  • 06 Jul 2024
  • Full time
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Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

  • Category:BPO / Call Centre / ITES
  • Job Nature:Full time
  • Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
  • Salary Range:100000-125000
  • Employment Type:permanent
  • Job Role:Fresher

Education

  • UG Qualification: Any Graduate In Any Specialization
  • PG Qualification: Any Post Graduate
  • Doctorate/Ph.D: Doctorate Not Required

Desired Candidate Profile

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.

Company Profile

  • Company Name: Jobseeker
  • Job Contact Person: Adeeba

Job Keywords

  • Customer Support Associate
  • Marketing & Business Development
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