• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Familiarity with office machines (e.g., fax, printer etc.) • Knowledge of office management and basic bookkeeping • Proficient in English (oral and written) • Excellent knowledge of MS Office (especially Excel and Word) • Strong communication and people skills • Good organizational and multi-tasking abilities • Problem-solving skills • Customer service orientation
