HR Knowledge

& Free Letters

Contract Management & Customer Service Transformation Lead

Ascent Human Solutions Pvt. Ltd..
  • Mohali,
  • Punjab,
  • India
  • 12-15 years
  • 04 Jan 2023
  • Full time

Job Description

Lead Global Process Design for these process areas to define process taxonomy; technology landscape & service placement guidelines
Be accountable for end-to-end process transformation initiatives, evaluating & proposing solutions related to the process transformation, new-age technologies, service locations, RPA opportunities; process performance management, with a focus on reducing process costs, increasing efficiency, and maximizing investment returns
Partner with Company Businesses across regions to align solution & implement
Drive due-diligence exercises for business to identify target state solution; key benefits; business case & implementation charter
Partner with business leadership teams to gain buy-in for various transformation initiatives being implemented
Design & manage governance process as per Company Transformation guidelines with all stakeholders
Own & drive cost reduction targets in the identified areas

  • Category:FMCG / Foods / Beverage
  • Job Nature:Full time
  • Functional Area:Other
  • Salary Range:3500000-5000000
  • Employment Type:permanent
  • Job Role:Other

Education

  • UG Qualification: Any Graduate In Any Specialization
  • PG Qualification: MBA/PGDM In International Business
  • Doctorate/Ph.D: Doctorate Not RequiredDoctorate Not Required In Test Doctorate Specialisation

Desired Candidate Profile

12+ years of work experience in a similar role preferably in Agribusiness / Commodity trading industry
Experience in driving large scale global transformation initiatives is a key
Proven track record of building & managing teams of 50+ FTEs working 24 X 5
Minimum Education Qualification – CA / MBA
Additional experience with Project Management / Lean / Six Sigma / PMO certification will be a plus

Company Profile

Ascent Human Solution (P) Limited is a 20 years old leading HR company in India offering end-to-end Human Resources Management Services and have been serving its clients include MNCs and Big Indian Corporate.

  • Company Name: Ascent Human Solutions Pvt. Ltd..
  • Job Contact Person: Reetu

Job Keywords

  • Sales Support
  • Process Design
  • Transformation
  • Service Delivery
  • Global Process Design
  • Contract Management
  • Supply Chain Management
  • Customer Servi

LATEST JOBSView All

Immediate opening for Civil Engineer(Wo... Srivilliputtur 30 Nov -0001

Er's Associate

Sales Executive for After Market... Chennai 11 Sep 2024

Ascent Human Solutions Pvt. Limited

Manager – Process Planning... Faridabad 12 Sep 2024

Ascent Human Solutions Pvt. Limited

Sales Officer for After Market... Chennai 12 Sep 2024

Ascent Human Solutions Pvt. Limited

Manager – SPD (QA)... Bengaluru 12 Sep 2024

Ascent Human Solutions Pvt. Limited