As a Lead HR Shared Services, will have the responsibilities to set up the Shared Services Centre , partnering with the regional COEs and Business Units' HR Heads. In the earlier phases, shall drive the harmonization of HR processes across all the business units and shall be identifying and appointing the appropriate human capital management system to support this delivery both seamlessly and in a cost competitive manner. Subsequently, help upgrade the HR Shared Services, create and implementing the overall service delivery strategy for the region, including developing and executing on a detailed program roadmap, working with process owners and service providers to identify optimal service solutions and continuous improvement opportunities to mature the overall service delivery capability. S/he will provide hands-on program management of our core HR services, partnering with the regional COEs and HRBPs to drive high quality execution of HR Operations, HRIS, Employee Resources, and Payroll functions.
BPO / Call Centre / ITES
HR, Recruitment, Administration, IR
Any Graduate In Any Specialization
MBA/PGDM In HR / Industrial Relations
Doctorate Not Required In Test Doctorate Specialisation
Desired Candidate Profile
Cross-cultural experience gained from working in culturally diverse environments; experience working in an Global organization. • SAP and Success factor working knowledge• Experience in managing people and processes through a sustained period of change. Strong written & oral communications skills in English.
Ability to navigate within a matrix organization with lax processes.